General terms and conditions of business

Prices and payment methods

• All prices include statutory taxes.
• Tipping the crew is at your own discretion.
• We only accept cash payments in euros and Egyptian pounds.
• New: You can now also pay with PayPal.
• Other currencies may be accepted upon prior agreement.

reservations

• Reservations can be made by telephone.
• A deposit is generally required for bookings.
• All tours must be paid in full before departure.

weather conditions and cancellations

• We reserve the right to cancel or postpone tours in difficult weather conditions for safety reasons.
• This also applies if the number of people is too small for a day tour.
• If your tour is cancelled because the minimum number is not met, we will offer you an alternative date, an alternative tour or a full refund.
• We thank you for your understanding.

Photos and Advertising

• We take photos of our tours, in which you may appear, which we use for advertising purposes on the Internet.
• If you do not expressly object, we will assume that you agree to the publication.

port operations

• We ask for your understanding in case of delays when leaving the port.
• Before departure, all valid documents such as insurance, permits and the number of people are checked.
• We are only allowed to leave the port after receiving clearance from the port police. This is to protect all holidaymakers.

security and support

• If you have any questions or concerns, please contact us.
• If you have no experience with snorkeling, please let us know. We will patiently instruct you.
• Take your time to put together your equipment. You may have to try out different masks or snorkels to find the right equipment.
• If you have any problems in the water, please stay calm and raise your hand. We will be with you immediately.

feedback

• If you were satisfied with our service, we would be very grateful for a positive review and a “like” on our Facebook page.
• If there is something you didn't like during your visit, please don't hesitate to contact us. This is the only way we can improve our service for you.

We look forward to offering you unforgettable experiences!

Yours, Abdallah Desouki

Medical Self-Disclosure

Dear guests,

of the CDWS

(Chamber of Diving and Watersports)

we are obliged

Nature Conservation in the Red Sea

We love the Red Sea. Help us protect it!

The Red Sea is a narrow marginal sea of the Indian Ocean with an impressive length of 2,440 km. The average water depth is 538 meters, while the maximum depth is 3,040 meters. Due to its geological features, a unique animal and underwater world has developed here.

The reefs and wildlife in the Red Sea are unique and beautiful, and it is of utmost importance that we preserve these natural treasures.

Help us preserve this unique natural paradise by following a few important rules:

Behavior in the water:

• Always keep a sufficient distance from the reef. Touching or breaking off corals is prohibited.
• Walking on the reef top is strictly prohibited.
• Do not feed seafood.
• Do not touch underwater creatures; some are poisonous, others have very sensitive skin.
• It is forbidden to take anything from the sea. Even pieces of shells or coral that have washed up on the beach are not permitted.

Behavior on land:

• Hunting animals is prohibited – nature conservation also means animal protection.
• Do not touch or damage any plants. The few plants in the desert are reserved for the Bedouins, as they need them for their traditional way of life.
• Be careful not to leave any rubbish in nature.

Please note that some violations of these rules may result in heavy penalties.

Together we can ensure that the Red Sea and its unique environment are preserved for future generations.

Thank you for your support!